SAFE&FOUND LIFEJACKET SERVICING
Spares Marine Now Offering Accredited Lifejacket Servicing
The reputation of Spares Marine’s Safe&Found team has grown year on year since they first began servicing McMurdo & Kannad Marine products a decade ago.
With a purpose driven move to larger premises, alongside full accreditation status gained with an impressive collection of top brands, we are now delighted to add Lifejacket Servicing to our portfolio.
This is great news for customers whose safety beacons have reassuringly experienced the Safe&Found touch over the years. The swift, reliable care given to EPIRBs, PLBs, MOB AIS and SART devices, now expanded to ensure confident and conscientious Lifejacket inspection and maintenance too.
Loving keeping you safe at sea.
Frequently Asked Questions:
How Much Will I Pay?
Cost for a single jacket service is £11.94 inc VAT
Upon checkout you will be charged an additional £7.95 inc VAT shipping for the return of your jacket/s from our workshops, to a UK mainland address of your choice.
How Do I Get My Jacket To You?
Once you've placed your order online, we will contact via email with further instructions.
MAKE SURE YOU INCLUDE A NOTE OF YOUR ORDER REFERENCE, NAME, EMAIL ADDRESS & CONTACT TELEPHONE NUMBER WITH YOUR JACKET(S)
ASK US to arrange collection:
If you would like us to collect your jacket/s from you, we can arrange this at an additional cost. (UK Mainland Only)
After placing your order you will have the opportunity to request collection when we get in touch.
Use a courier of your choice. We advise that you check their policy regarding the safe carriage of single or multiple Lifejackets with CO2 canisters.
DROP OFF directly with us:
If you are local to us, you can bring your jacket in personally and collect once the service is complete.*
Spares Marine - Unit 5F, Noss On Dart Marina, Bridge Road, Kingswear, Dartmouth, TQ6 0EA
* If you are intending to do this, contact us PRIOR to placing your order online so we can ensure you are not charged carriage.
At one of our sister chandlery stores:
If you are a You Boat or Nick Cox Customer, you can arrange a service with us via them - Just pop into store and they'll advise how to progress.
You Boat - Mumby Road, Gosport, PO12 1AH
You Boat - Swanwick Marina, Bridge Road, Southampton, SO31 1ZH
Nick Cox Chandlery - Kings Saltern Road, Lymington, SO41 3QD
We would not recommend using Royal Mail due to UK postal compliance rules and regulations.
I don't live in the UK. Can I still send my jacket to you for servicing?
Sorry, but we only service lifejackets for UK customers only. This is due to transportation safety standards.
Contact the Customer Support for your Brand of jacket. They should help you locate your nearest Service Agent.
What Does A Service Involve?
Once we've received your jacket/s our qualified engineers will provide a full service, including dry air inflation and pressure testing, followed by a careful re-pack.
If replacement of any part is deemed necessary, we will contact you with a revised price prior to commencement.
Typical parts that may need replacing include Cylinders - Auto Cartridges - Clips - Lights
Once a service is completed we issue a 1-2 year certificate of conformity, dependant on use, and return your jacket to you via our trusted courier partners.
What If My Jacket Fails Inspection?
In this instance, we will let you know, along with details of the specific factors leading to a failed test result.
A failed test will incur a handling / labour fee of £3.60 inc VAT.
You will not be charged for a failed test if you upgrade to a new jacket through us.
Can I Buy A New Lifejacket from Spares Marine?
We can offer preferential discount upgrade options across a huge range of brands.
The cost of your service can be allocated towards the purchase of a new jacket. If you do not require the old jacket back, we will also add your shipping fee to this.
NB: If you ask us not to return your jacket and we refund your shipping, we will consider this an instruction to dispose of the failed jacket on your behalf. You can of course pay for the return of your jacket - it's entirely up to you.
How Long Will I Be Without My Jacket?
Once with us, servicing usually takes around 2-5 days. (Dependent upon quantity and any remedial work required)
Always let us know if you require your jacket/s for an imminent sailing date or inspection.
What sort of Certification Do You Have?
Our Safe&Found Servicing Team hold full accreditation for the following brands:
Kru / Remploy